WashingtonInsurance Appraiser

Reference

Insurance Claim Appraisal Glossary

41 terms you’ll meet in policies, estimates and appraisal awards, defined in plain English. Type in the search box to filter.

Actual cash value (ACV)
Replacement cost minus depreciation. Many policies pay ACV first, then pay the depreciation once repairs are made.
Additional living expense (ALE)
Coverage for the extra cost of living elsewhere while a home is being repaired after a covered loss. Often called Coverage D or loss of use.
Amount of loss
The dollar value of covered damage. This is what an appraisal panel decides.
Appraisal award
The written decision of an appraisal panel setting the amount of loss, signed by at least two of the three panel members.
Appraisal clause
The policy condition that lets either party demand appraisal when they disagree on the amount of loss.
Atmospheric river
A long, narrow band of moisture that brings heavy, sustained rain. Western Washington sees several each winter.
Bomb cyclone
A storm whose pressure drops very quickly, producing strong winds. The November 2024 storm that hit Puget Sound was one.
Code upgrade
Work needed to bring repairs up to current building codes. Usually paid under ordinance or law coverage.
Collapse
A sudden falling down of a building or part of it. Policies define it narrowly and cover it only in certain situations.
Contents
Personal belongings, covered under Coverage C in most homeowner policies.
Coverage A
Dwelling coverage for the house itself and attached structures.
Coverage B
Other structures coverage for detached garages, sheds, fences and similar.
Debris removal
Coverage for removing damaged property and debris after a covered loss, often with a separate limit.
Declarations page
The summary page of your policy showing coverages, limits, deductibles and the policy period.
Depreciation
The reduction in value because of age, wear or obsolescence. Subtracted from replacement cost to get ACV.
Earthquake deductible
A separate deductible for earthquake coverage, usually a percentage of the dwelling limit.
Extended replacement cost
An endorsement that pays above the dwelling limit, such as 25% or 50% more, if rebuilding costs exceed it.
Flood exclusion
The standard policy exclusion for damage from surface water, rising rivers and similar. Flood needs separate coverage.
HO-3
The most common homeowner policy form, covering the dwelling on an open-perils basis and contents on a named-perils basis.
HO-6
A policy for condominium unit owners covering unit improvements, contents and liability.
Holdback
Recoverable depreciation the insurer withholds until repairs are completed.
Ice dam
A ridge of ice at the roof edge that traps melting snow, which can back up under shingles and leak inside.
IFCA
Washington’s Insurance Fair Conduct Act, which provides legal remedies for unreasonable denial of coverage or benefits.
Independent appraiser
An appraiser with no financial interest in the outcome or the repair contract, as most appraisal clauses require.
Line item
A single entry in an estimate, such as removing and replacing a square of shingles.
Master policy
The insurance policy a condominium or homeowners association buys to cover common areas and building elements.
Matching
Whether replacement materials must match undamaged ones so the repair looks uniform. A common source of dispute.
Mitigation
Steps taken to prevent further damage after a loss, such as tarping or water extraction. Policies require it.
OIC
The Washington Office of the Insurance Commissioner, the state regulator of insurance companies and agents.
Ordinance or law coverage
Coverage for extra costs caused by building codes or laws when repairing or rebuilding.
Overhead and profit (O&P)
A general contractor’s charge for coordinating multiple trades, often 10% overhead plus 10% profit.
Proof of loss
A sworn statement of the amount claimed, which the insurer may request within a set time.
Recoverable depreciation
Depreciation you can collect after completing repairs under a replacement cost policy.
Replacement cost value (RCV)
The cost to repair or replace damaged property with materials of like kind and quality, without deducting depreciation.
Scope of loss
The list of everything that is damaged and how it must be repaired. The foundation of any estimate.
Steep charge
Extra labor cost for working on roofs with a steep pitch, often 7/12 and above.
Suit limitation
The policy clause setting how long you have to file a lawsuit. Washington law sets a one-year minimum.
Supplement
A request to the insurer to add items or money to an estimate, supported by documentation.
Surplus lines
Insurance from carriers not licensed in the state but allowed to write coverage that the standard market won’t.
Umpire
The neutral third member of an appraisal panel who decides items the two appraisers can’t agree on.
Xactimate
Estimating software used by most insurers and contractors, with regional price lists.